By AngelTech Wiltshire – Your Local Tech Experts
Technology can be an amazing tool for staying connected with family, managing tasks, and enjoying hobbies — but for many parents and grandparents, it can also feel overwhelming. As devices evolve, so do the risks, and helping our older loved ones stay safe online is more important than ever.
At AngelTech Wiltshire, we pride ourselves on being patient, friendly, and affordable. Here are some simple ways you can help parents and grandparents stay safe and confident with their devices — and how we can support you along the way.
1. Make Sure Their Devices Are Up to Date
Software updates don’t just add features — they fix vulnerabilities that hackers can exploit.
Encourage them to:
- Install updates when prompted
- Restart their devices regularly
- Keep apps up to date
If they’re unsure what to tap, we can manage updates during a home visit or remote session.
2. Create Strong, Memorable Passwords
Passwords should be secure but easy to remember.
A simple strategy is using three random words, such as GardenBlueParrot.
To help even more:
- Enable Face ID or fingerprint login
- Use a password manager
- Avoid reusing the same passwords
We can set this up safely and securely.
3. Protect Them From Scams
Older users are unfortunately common targets for scammers pretending to be banks, delivery services, or even friends.
Help by:
- Showing them how to recognise suspicious emails or texts
- Setting up call blocking
- Installing reputable antivirus software
- Configuring spam filters
If anything seems off, we can check and clean the device safely.
4. Make Video Calling and Messaging Easy
Helping them stay connected reduces frustration and loneliness.
We can set up:
- FaceTime
- Messenger
- Zoom
- Home screen shortcuts for easy access
This makes everyday communication simple and stress-free.
5. Create a Safe Environment for Browsing
Bookmarks and shortcuts make daily tasks easier.
We can help by setting up:
- A clean homepage layout
- Bookmarks for important websites
- Safe search filters
- Larger text sizes and accessibility tools
A personalised setup makes technology feel far less intimidating.
6. We’re Here to Help — Patiently and Without Jargon
At AngelTech Wiltshire, we know that tech can be confusing — especially for older users.
We offer:
- Home visits
- Remote support
- Affordable hourly rates
- Clear, simple explanations
- Repairs for phones, tablets, laptops, and PCs
Whether it’s setting up a new device, improving security, speeding up a slow computer, or teaching someone how to use their phone — we’re here to help.
Need a hand? We’re just a message away.
📞 07951 987408
✉️ hello@angeltech.uk